PRODUCTION GUIDELINES
Production Time
Normal production time for product orders is 2-5 weeks. If needed, call to see if Rush Service is available on your selections (additional charges may apply).
Vector Artwork
Artwork must be a vector file and ready to print. The following files are acceptable:.ai, .eps, .png, and print-ready pdf files. All text must be in vector outline form. Artwork requiring modifications for reproduction purposes, will incur additional charges.
Set-up Charges
There is usually a set-up charge for imprinting items with your custom logo or personalization. Charges vary and are listed with the pricing section for each individual product.
Prices
Prices listed are per unit and reflect quantity discounts. Items are priced with a one-color imprint in one location unless otherwise noted. Prices are valid for 30 days from quote. Call to verify current prices.
Minimums
Prices reflect an order based on the minimum quantities listed. If needed, call to find out if less than minimum quantities are available on specific items and to be informed of any additional charges.
Overruns/Underruns
In accordance with factory policies, customers may be billed for a 10% overrun or underrun on factory drop-shipped items.
CUSTOMER SERVICE
Quantity Discounts
Quantity discounts apply and products can be ordered in larger quantities to receive additional discounts.
Your Privacy
All customer information is strictly confidential and will not be made available to outside parties.
Payment
Credit terms are available. Net 15 days from invoice date. Call for details. P.O. number required for credit orders. Other acceptable methods of payment: Visa, MasterCard, American Express, Paypal, ACH payment, and company checks are accepted.
Shipping
We ship to locations anywhere in the world, but merchandise cannot be shipped to a post office box. Please include a street address with your order.
Product will be shipped by UPS, FedEx, USPS, freight carriers, or by an equivalent delivery method unless specifically requested. Please call to inquire about Rush Service (additional charges may apply).
If an order is damaged in shipping, please call us immediately upon your receipt and inspection.